Agency Manager - State Farm Agent Team Member
Full Time • Roswell - GA
Responsive recruiter
Replies within 24 hours
Benefits:
- Disability
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
Office Manager – Insurance Agency (In Person, Roswell, GA)
Bilingual (English/Spanish) Required
We are seeking a driven, organized, and bilingual Office Manager to lead daily operations at our in person
insurance agency in Roswell, GA. This role oversees a team of 7 employees and ensures the office runs
smoothly, professionally, and with a strong focus on customer service and production goals.
⭐ Key Responsibilities
• Manage daily office operations and ensure a professional, clientready environment
• Lead, coach, and support a team of 7 employees
• Conduct daily huddles, weekly meetings, and 1:1 performance checkins
• Oversee scheduling, PTO, workload distribution, and accountability
• Meet with customers in person to review coverage, explain policies, and present multiline and life
insurance solutions
• Support sales, retention, and crossselling initiatives
• Handle escalated customer issues with professionalism and clarity
• Ensure compliance with agency procedures and carrier guidelines
• Maintain accurate documentation and secure handling of sensitive information
• Train team members on systems, processes, and insurance best practices
�� Required Qualifications
• Property & Casualty license
• Life and Health license
• Minimum 2–3 years of experience in the insurance industry
• Experience with multiline insurance (auto, home, renters, umbrella, life, health)
• Strong understanding of underwriting, quoting, and carrier processes
• Proven experience managing or leading a team
• Bilingual: English and Spanish (fluent)
• Bachelor’s degree in Business, Management, Communications, or related field
• Strong computer skills (CRM/AMS systems, carrier portals, spreadsheets)
�� Work Environment
• • • • Fast paced, collaborative, and goal oriented environment
�� Ideal Candidate Traits
• Driven, proactive, and solutions oriented
• Strong leadership and accountability skills
• Excellent communicator and relationship builder
• Professional, organized, and detail oriented
• Confident presenting life insurance and multiline products
• Calm under pressure and skilled at resolving conflicts
• Committed to team development and agency growth
Bilingual (English/Spanish) Required
We are seeking a driven, organized, and bilingual Office Manager to lead daily operations at our in person
insurance agency in Roswell, GA. This role oversees a team of 7 employees and ensures the office runs
smoothly, professionally, and with a strong focus on customer service and production goals.
⭐ Key Responsibilities
• Manage daily office operations and ensure a professional, clientready environment
• Lead, coach, and support a team of 7 employees
• Conduct daily huddles, weekly meetings, and 1:1 performance checkins
• Oversee scheduling, PTO, workload distribution, and accountability
• Meet with customers in person to review coverage, explain policies, and present multiline and life
insurance solutions
• Support sales, retention, and crossselling initiatives
• Handle escalated customer issues with professionalism and clarity
• Ensure compliance with agency procedures and carrier guidelines
• Maintain accurate documentation and secure handling of sensitive information
• Train team members on systems, processes, and insurance best practices
�� Required Qualifications
• Property & Casualty license
• Life and Health license
• Minimum 2–3 years of experience in the insurance industry
• Experience with multiline insurance (auto, home, renters, umbrella, life, health)
• Strong understanding of underwriting, quoting, and carrier processes
• Proven experience managing or leading a team
• Bilingual: English and Spanish (fluent)
• Bachelor’s degree in Business, Management, Communications, or related field
• Strong computer skills (CRM/AMS systems, carrier portals, spreadsheets)
�� Work Environment
• • • • Fast paced, collaborative, and goal oriented environment
�� Ideal Candidate Traits
• Driven, proactive, and solutions oriented
• Strong leadership and accountability skills
• Excellent communicator and relationship builder
• Professional, organized, and detail oriented
• Confident presenting life insurance and multiline products
• Calm under pressure and skilled at resolving conflicts
• Committed to team development and agency growth
Base salary from $70K- $90K depending on experience plus annual bonus based on results
Compensation: $70,000.00 - $90,000.00 per year
Do you want to work with someone who will help you achieve YOUR goals?
We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Roswell, GA.
- Our office is open Monday - Friday 8:30 -5:30p.m..
- I have been a State Farm agent since 2014.
- Our agency has received awards including: Chairman's Circle, Ambassador Travel, and Legion of Honor
- Additional languages spoken: Spanish
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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